Return and refund policy

Our products are packaged food. For hygiene and safety reasons, we cannot accept returns of opened packs or returns for change of mind.

When we replace or refund

We will replace the product or refund you if you receive:

• a damaged, leaking or tampered pack,
• a wrong product or flavour, or a short quantity,
• a product past its best-before date.

How to raise a request

Contact us within 48 hours of delivery with your order number, photos of the pack and outer box, and an unboxing video if available. Our team will respond within 2 working days. Where needed, we will arrange a pickup of the item.

Refund timeline

Approved refunds are made to the original payment method within 7 working days of approval. For cash on delivery orders, the refund is made to a bank account or UPI ID you share with us.

Cancellation

You can cancel an order before it is dispatched for a full refund. Orders cannot be cancelled after dispatch.

Contact

Email support@takmeeli.in or call +91 98909 63757, Monday to Saturday, 10:00 am to 7:30 pm.