Terms and conditions
Last updated 24/10/2026
- These Terms and Conditions (hereinafter referred to as the “Terms”) constitute a legally binding agreement governing the access, browsing, use, purchase, and interaction with the website, products, services, communications, and any related digital or physical platforms of Takmeeli Food Products Private Limited, a company duly incorporated under the provisions of the Companies Act, 2013, having its principal place of business at Malegaon, District Nashik, Maharashtra (hereinafter referred to as the “Company”, which expression shall, unless repugnant to the context or meaning thereof, be deemed to include its Directors, officers, employees, affiliates, successors and permitted assigns).
- By accessing, using, browsing, purchasing from, or otherwise interacting with the Company’s website, products or services, the user (hereinafter referred to as the “User”, “Customer” or “Buyer”) expressly acknowledges, agrees and undertakes to be bound by these Terms in their entirety, and such continued use shall constitute irrevocable acceptance of all provisions contained herein.
- The User expressly acknowledges and agrees that all prices displayed, quoted or communicated on the website or through any Company channel are dynamic in nature and subject to revision, modification or withdrawal at the sole and absolute discretion of the Company without any prior notice, and that the prices applicable at the time of confirmed order placement shall alone be binding for that transaction.
- It is further expressly clarified that all prices are exclusive of applicable taxes, levies, surcharges, convenience fees, logistics charges or any other ancillary costs unless expressly specified, and that such additional charges shall be displayed prior to completion of the transaction, and the User shall be deemed to have accepted the same upon proceeding with the purchase.
- The Company shall not be liable for any pricing errors, typographical inaccuracies, system glitches or inadvertent discrepancies, and reserves the right to cancel or modify any order arising from such error without incurring any liability.
- The Company facilitates multiple modes of payment including, but not limited to, credit cards, debit cards, net banking, UPI, bank transfers and any other methods made available through the checkout interface; however, all payment transactions are processed through independent third-party payment gateway service providers.
- The User expressly acknowledges and agrees that the Company shall not be responsible or liable for any failure, delay, rejection, unauthorized transaction, chargeback, fraud, technical error or security breach arising from or attributable to such payment gateways, banks or financial intermediaries, and that all disputes in relation thereto shall be resolved directly with the respective service provider.
- The Company shall not, under any circumstances, be liable for any loss arising due to incorrect payment details provided by the User or due to any interruption or malfunction in the payment process beyond the control of the Company.
- All orders placed by the User shall be subject to acceptance, verification and confirmation by the Company, and the Company reserves the absolute and unfettered right to accept, reject, modify, suspend or cancel any order, in whole or in part, at its sole discretion, without assigning any reason and without incurring any liability.
- Any request for modification or cancellation of an order shall be entertained only if made within such time frame as may be determined by the Company, and the approval of such request shall be entirely discretionary.
- The User expressly agrees that transaction fees, processing charges, gateway charges and any other incidental costs incurred at the time of placing the order shall be non-refundable under all circumstances, including in cases of cancellation.
- The Company may, from time to time, offer discounts, promotional schemes, bundled offers or incentives, which shall be governed strictly by the specific terms applicable to such offers, and the Company reserves the right to modify, withdraw or cancel any such offer at any time without prior notice.
- The User acknowledges that promotional benefits shall not constitute any binding obligation on the Company beyond the specific terms declared for such promotion.
- The Company follows a strict policy of no return in order to maintain product integrity, safety and quality standards; however, in limited circumstances involving genuine manufacturing defects or verifiable product issues, the Company may, at its sole discretion, consider requests for replacement or refund subject to inspection, verification and approval by its internal quality control mechanisms.
- Any request for replacement or refund must be made within the stipulated time frame from the date of delivery, and the User shall provide complete and accurate details supporting such claim.
- The Company shall have exclusive authority to determine the validity of such request, and its decision shall be final and binding.
- Refunds, if approved, shall be processed within a reasonable period and shall be subject to deduction of applicable charges, including transaction fees and administrative costs, and the Company shall not be responsible for delays attributable to banking systems or payment gateways.
- Products that have been opened, used, tampered with or improperly handled shall not be eligible for replacement or refund under any circumstances unless conclusively proven to be defective.
- The Company shall endeavour to process and dispatch orders within reasonable timelines; however, the User acknowledges that all delivery timelines are indicative and subject to factors beyond the control of the Company, including logistics constraints, geographical limitations, force majeure events and third-party service provider delays.
- The Company shall not be liable for any delay, failure or disruption in delivery arising from such circumstances, and the User expressly waives any claim in this regard.
- The Company may, at its discretion, offer free shipping or subsidized delivery; however, such benefit may be withdrawn or modified at any time without notice.
- Risk in the product shall pass to the User upon dispatch or handover to the logistics partner, and the Company shall not be liable for loss, theft, damage or delay thereafter.
- The User agrees to use the website and services only for lawful purposes and shall not engage in any activity that may disrupt, damage, interfere with or compromise the functionality, security or integrity of the Company’s systems.
- The User shall not misuse the website, attempt unauthorized access, introduce malicious code, or engage in fraudulent, deceptive or abusive conduct.
- Any violation of these obligations shall entitle the Company to suspend or terminate access and initiate legal action.
- The Company shall collect and process information in accordance with its Privacy Policy, and the User’s use of the website shall be deemed to constitute acceptance of such Policy.
- The User acknowledges that transmission of information over the internet is inherently insecure and agrees that the Company shall not be liable for any unauthorized access or interception.
- To the fullest extent permitted under applicable law, the Company expressly disclaims all liability, whether direct, indirect, incidental, consequential, special or punitive, arising out of or in connection with the use of its website, products or services, including but not limited to any errors, inaccuracies, delays, interruptions, defects, loss of data, loss of profits, or business interruption.
- The Company makes no warranties, express or implied, regarding the suitability, reliability, availability, accuracy or completeness of its products or services, and all products are provided on an “as is” and “as available” basis.
- The User hereby irrevocably agrees to indemnify, defend and hold harmless the Company, its Directors, officers, employees, affiliates and agents from and against any and all claims, demands, actions, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with the User’s use of the website, breach of these Terms, violation of law, infringement of third-party rights, or any act or omission attributable to the User.
- The Company shall not be liable for any failure or delay in performance arising out of events beyond its reasonable control, including but not limited to natural disasters, acts of God, governmental actions, pandemics, strikes, technical failures or disruptions in communication or logistics systems.
- These Terms shall be governed by and construed in accordance with the laws of India, including the Indian Contract Act, 1872 and the Information Technology Act, 2000, and all disputes arising herefrom shall be subject to the exclusive jurisdiction of the competent courts at Malegaon, District Nashik, Maharashtra.
- The Company reserves the absolute right to modify, amend, update or replace these Terms at any time without prior notice, and such changes shall become effective immediately upon publication.
- The User’s continued use of the website or services shall constitute acceptance of such modified Terms.
- These Terms, together with the Privacy Policy, constitute the entire agreement between the User and the Company, and any provision found to be invalid or unenforceable shall not affect the validity of the remaining provisions.
- By accessing and using the website or purchasing any product or service, the User acknowledges that he or she has read, understood and agreed to these Terms in their entirety and agrees to be legally bound by them.